By the end of the course, you will be able to find an approach that gets your team building the right thing, and building the thing right.
Highly touted methodologies, such as Agile, Lean, and Design Thinking, leave many organizations bamboozled by an unprecedented array of processes, tools, and methods for digital product development. Many teams meet their peril trying to make sense of these options. How do the methods fit together to achieve the right outcome? What’s the best approach for your circumstances?
Blindly applying any model, framework, or method seldom delivers the desired result. Agile began as a better answer for delivering software. Lean focuses on product success. And Design Thinking is an approach for exploring opportunities and problems to solve.
You will learn:
The Standard Fish Game
What is The Standard Fish Game all about?
Standardised work is arguably one of the most powerful but under-utilised lean tools. By documenting the best-current practice you ensure that every client or customer receives the same offering, reduction in variation, easier training for new team members and you set a baseline for continuous improvement. As the standard improves, the new standard becomes the baseline for further improvements, so on and so forth.
So The Standard Fish Game is all about documenting the process for drawing a fish, which matches the service receivers’ requirements.
How do we play The Standard Fish Game?
Step 1: Ask your team to draw a fish on a sheet of A4. As mentioned before, you will see a vast array of artistic creations. The variation in fish design stems from a lack of instructions on how to draw a fish. This is not a documented process. None of fish are draw to a customer specification. Voice of Customer is important concept in any business process.
Step 2: Give your team a sheet of A4 with 3×3 grid on it. Read out the following instructions
Draw a letter X in the centre box in the left column. The X should fill the box touching the intersections
Draw an upward arc from the top left intersection to the top right intersection
Draw a downward arc from the bottom left intersection to the bottom right intersection
Draw an arc from the top right intersection to the bottom right intersection
Draw a circle for the eye in the middle of the right grid line
Draw an upside down V for a fin in the middle of the curve in the top central box
Draw two V’s, for fins, spaced evenly apart on the lower central curve
Draw a curve from the top left point of the X to the bottom left point of the X to form the tail
Draw an arc for the mouth starting at the bottom right intersection. Must be a happy fish!!
And finally draw four circles for bubbles – two in the middle of the central right box and two in the top right box
Step 3: Compare the 2 sets of drawings. The second set of drawing will be much more similar. The waste in the process has been eliminated, and the standard of work will be much higher.
Step 4: These sets of instructions may need review. They may not be as comprehensive as first thought. Drawing fish may have developed since the first time your company drew a fish. The customer may now be asking for a shark.
Will has over 20 years of Software Development experience with his last 15 years in the role as Project Manager, Scrum Master and Agile Coach Master.
He managed or facilitated projects of different scale, project size from dozen man-days to hundred man-years.
He has trained & coached hundreds of professionals, …View full profile
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