US $19.97

Influencing and Negotiating

——   Created by Ross Maynard

Improve your influencing skills and your effectiveness in negotiation

Share this course:

1h 43m
Lesson time
Skill levels

More about this course

“Each day you are leading by example. Whether you realise it or not or whether it’s positive or negative, you are influencing those around you”

Rob Liano, Sales Trainer and Motivational Speaker

As Rob Liano makes clear, we influence every day, whether we realise it or not. This course is about influencing positively and using that to support our negotiation skills.

To communicate effectively; to facilitate improving performance; and to negotiate positive outcomes with colleagues, customers and suppliers we need to influence others.

Influencing is something we do every day and is particularly important in our professional lives as we seek ensure our work impacts the organisation positively.

Negotiation is another skill we use every day – from agreeing what the kids can watch on their devices, to what to have for dinner, to the remit and timescale for an upcoming project, to contracting a systems upgrade, or planning the year-end process, and so on. Even applying for a new job is a negotiation around skills, requirements and their worth.

In “Influencing and Negotiating” we look at developing your influencing skills and combining them with negotiation skills to improve your effectiveness at work.

“Influencing and Negotiating” will help you improve your ability to influence others and to use that influence to create more successful outcomes in your negotiations.

We hope you enjoy the course.

20 Lessons

8 mins
L1 Influencing
free preview
6 mins
L2 Influencing Is About Helping Others Understand
7 mins
L3 Your Personality Affects How You Influence Others
6 mins
L4 Influence by Listening
2 mins
L4.5 Exercise: Your Influencing Inventory
6 mins
L5 What is Negotiation?
6 mins
L6 The Drivers of Success in Negotiation
5 mins
L7 Information and Power in Negotiation
3 mins
L7.5 Exercise: Prepare to Negotiate
5 mins
L8 Successful Negotiation
7 mins
L9 The Importance of Rapport
4 mins
L10 Questions in Negotiation
6 mins
L11 Reducing Stress in Negotiation
5 mins
L11.5 Exercise: Examine your Trust Profile
6 mins
L12 Bringing the Negotiation to a Close
View more lessons +


100% of 1 people enjoyed this course!

Randell Maree liked this class and said...

Very informative

About the instructor

Ross Maynard
Ross Maynard
  • 2 reviews
  • 24 courses

I am a Fellow of the Chartered Institute of Management Accountants specialising in process improvement. I have nearly 30 years experience in consultancy, facilitation and …

Read more
This course is included in Arbington Premium
$15/month gets you access to every course. Start your 14 day trial today. ☝️

Class benefits

  • Certificate of Completion
  • 30 day satisfaction guarantee
  • 24/7 streaming access
  • Direct teacher access
  • 1h 43m of on-demand video
  • Have a coupon?
  • Checkout