The Art of User Research

——   Created by Yana Knight

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More about this course

User research can sound confusing and strange but it is something we can all benefit from in our creative work, be it designing an app or writing a novel. User research is really about working with the skills we already have: observation, curiosity, understanding, learning to see the invisible and all the things that art teaches you. Whether you're designing a product or writing a novel, having a good understanding of the people behind it can make all the difference!

I'm an artist and I do use research in a lot of my work, which spans painting, writing and designing various (real and virtual) products. In this class I share with you some of my tips, techniques and ideas that I've put together over the years and I hope to show you how they can improve your creative work, process, and results as well as life in general. The class is complemented with a few fun exercises for you to practice and grow your magic powers! Enjoy!

The course project

Complete as many of the exercises in the attached file as you like. Take a photo of your process/results or even your work in progress and share with us in the project gallery.

Remember, you're training to see the invisible, and once you've seen it, it's fun to share it with people. However small your discoveries might seem to you, they are little revelations and each is immensely important. Remember, don't let yourself tell yourself what is and is not important ;) You're helping others develop their magic powers too.

7 Lessons

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What is user research
Collect your data, observe, ask, get involved
Make sense of your data
Why is user research important
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Class benefits

  • Certificate of Completion
  • 30 day satisfaction guarantee
  • 24/7 streaming access
  • Project included
  • Direct teacher access
  • 36m of on-demand video
  • 1 downloadable file
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About the instructor

A multidisciplinary artist and educator living and working in Brussels, Belgium. My work is in the collection of the Museum of Spontaneous Art in Brussels, the Russian Cultural Centre of Belgium and has been featured in the Dutch Design Week. I'm an associate member at the NYC Society of Illustrators and …

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