US $19.97

Work and Workforce Management: Essential Skills for First Time Manager’s

——   Created by Abhisek Gupta

Learn your new managerial responsibilities, get your message across, lead your company to success, and take control.

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4h 14m
Lesson time
Skill level

More about this course

As a first-time manager or new supervisor, you are probably looking for ways to improve your management skills and be a great team leader, so you can create highly engaged and empowered team members.

Whether you were promoted into a manager role internally or you are a first-time manager in a new workplace, this course will teach you how to take action and become a better leader.

You will be introduced to a set of management skills and techniques that every great leader owns. You will have the opportunity to learn how to communicate in an engaging and effective manner, to motivate people; and how to work with different types of personalities. The goal is to show you can create an inspiring team environment.

After completing this course you will be able to find your managerial path, shape your work environment, motivate your team, face challenges with the utmost confidence, and most importantly, be the leader that your team will be happy to follow.

So it’s time to take the leap and dive into how to become a fantastic leader for your team.

This course is divided into six parts, each covering a number of topics associated with one certain aspect of people management. With this structure, the course can be used as a guideline for training new managers as well as a guide for more experienced managers.


Course Breakdown: Total 4 Parts and 14 Sections)

Part1: (Section1 – 4) Learn the Management skills like Supervision and management style, Managing meetings as a leader or manager, Managing your team and customers

Part2: (Section5 – 8) Learn the Operational skills like managing workloads, standards, staff or resourcing/manpower planning and resource management,

Part3: (Section9 – 11) Learn the Leadership skills like managing problems and making decisions. Managing people problems related to appraisal, grievance and managing or influencing changes

Part4: (Section12 –15) Practice the managerial functions related to writing JD or managing performance review process, develop your leadership competencies and continue a reading habit with a complete personalized activity workbook

Part5: (Section16) Case Study of First Time Managers guide. 20 Complete case study on different scenarios

The course project

Work and Work Force Management Activity Workbook
  • Write a JD 
  • Write down your improvement points 
  • Mention some Strategies for Improving Self-Image
  •  Mentions some approaches to manage your time
  • Write down your approach to delegation

13 Lessons

Management Skills
17 mins
Understanding Management
free preview
19 mins
Managing Meetings
26 mins
Managing Your Team
20 mins
Managing Customers
Operational Skills
11 mins
Managing Workloads
free preview
11 mins
Managing Standards
27 mins
Managing Staff
9 mins
Managing Resources
Leadership Skills
21 mins
Managing Problems and Making Decisions
free preview
27 mins
Managing People Problems
25 mins
Managing Change
View more lessons +

About the instructor

Abhisek Gupta
Abhisek Gupta
  • 3 courses

Around 13 plus years of experience in Global (India, US, Europe and UK) HR Practice & Policies, Learning and Development, People Development, Analysis, Compensation and …

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Class benefits

  • Certificate of Completion
  • 30 day satisfaction guarantee
  • 24/7 streaming access
  • Project included
  • Direct teacher access
  • 4h 14m of on-demand video
  • 3 downloadable files
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