Frequently asked questions.

This is a living document to hopefully answer your questions about Arbington

Frequently asked questions

Popular questions about Arbington Reach out to our support team.

How can I buy a course?
Courses can be purchased in one of two ways:
  • Through Arbington Premium - you will get access to every course for just $15/month
  • Purchasing a course as a one-time purchase.
What is Arbington Premium?
Premium is how you get access to every course we offer for a low monthly fee. We offer two ways to access content: one-off purchases or a monthly subscription for every course.
Do I get a trial of each course?

When you outright buy a course, you will receive a 30 day money-back guarantee. If you're not happy with the course, simply issue a refund in your course settings.

When you subscribe to Arbington Premium, you have 14 days to trial unlimited courses.

What's the difference between Arbington and other platforms?

At Arbington we believe in transparency. That means real prices up front. Every premium course is listed at $19.97 and that's the price we charge. Other platforms will list the price at $199 but then discount most courses 90% — we believe that's lying to the public

We also pay our instructors significantly more than other platforms. One of our top priorities is to treat instructors properly. Other platforms will share 30% of their total premium minutes, or give you 37% of organic sales... at Arbington, we give 50% of the total premium minutes watched every month, and a minimum of 70% of every sale from organic traffic.

When you enroll in a course through Arbington.com, you are supporting your teachers more than other platform.

Do courses come with a certificate of completion?

Unfortunately, no, not at this time. This is something in our backlog of features to provide, but because certifcates of completion are a vanity metric and they don't provide real value to the teachers, employers or students, we aren't prioritizing that right now.

What is your refund policy?

For Arbington Premium subscribers: 14 days.
For one-off course purchases: 30 days.

All refund options can be found in your account payment history.

Have more questions?

Please reach out to one of our support lines. You can find all of our contact information on the contact page.